Engage is our newly-launched interactive feature that provides instantaneous homework assistance for your child through one-to-one live chat sessions between our mentors and your child. Besides acting as a support tool that complements your child’s progress in school, it also provides a tailored and individualised approach to learning that is usually lacking in classrooms.
Our mentors have undergone relevant proficiency tests and stringent background checks, so rest assured that they are academically qualified individuals who are passionate about imparting their knowledge and helping your child reach academic success. Chats are moderated by our team of administrators and poorly rated chats will be thoroughly reviewed.
With Engage, homework is no longer such a daunting task and your child is empowered to take charge of his or her own learning by asking questions and seeking for solutions. Learning also becomes much more efficient, especially for those with limited time and resources.
Here is a simple guide on how to use the Engage feature:
Activate your star tokens under the Star Code tab.
Get your child to choose the subject that he or she requires assistance in and type out the question. Alternatively, your child can simply snap a photo of the question and attach the image.
Questions are submitted using star tokens.
You will be able to see your number of available star tokens on the question submission page. Star tokens can be purchased and topped up through our Online Store or by clicking on the “Top Up” button found on the submission page.
An available mentor will be assigned to guide your child on his or her question. As there is no time limit on the chat session, your child will have ample time to discuss the question with the mentor.
Once your child has cleared his or her doubts and has understood the underlying concepts behind the solution, he or she can click on the “Ok, I am done” button to end the chat session.
Superstar Teacher Engage aims to help your child deal with his or her homework questions more effectively, so start engaging with our mentors today!
Let us be part of your child’s education journey today! Do call us at 63415516 or email us at firstname.lastname@example.org if you have any questions.