As the world evolves and adapts to changes brought about by the Digital Age, we must also rethink and look for ways to make use of technological advancements to our advantage. In terms of learning and teaching, the proliferation of technology in the education field has brought about useful developments and trends to facilitate learning.
At Superstar Teacher, we are constantly making attempts to innovate and provide value-added features to our program. This way, we hope to make learning through our platform a much more comprehensive and enjoyable process. Just a year ago, we announced the launch of our Instant Homework Help feature and while there is always room for improvement since it is still relatively new, we remain pleased with the outcomes and the impact it has brought to our students and their parents thus far.
In this blog post, we want to share more about our Instant Homework Help feature and, in a way, mark down this milestone that we have achieved.
How does it work?
The Instant Homework Help feature is introduced to assist students who are struggling with difficult homework questions and have no one to seek help from. With just a single token, a student can submit a question (of any subject subscribed to) online through the Superstar Teacher platform. The question will be assigned to one of our online subject-matter experts who will proceed to clarify the student’s doubts and work out a full solution to the question.
A step-by-step guide can be found here.
Why does it work?
As with other features of Superstar Teacher, Instant Homework Help is available 24/7. This means that a student can simply log into the platform and receive immediate assistance and clarification on a homework question any time of the day from the comforts of home. This is also what sets us apart from other online homework assistance platforms, which only enable students to post questions without the guarantee that their questions will be answered.
Compared to having to note down and seek help from a tutor or schoolteacher on another day, the feature offers immediate feedback and instant gratification, which can motivate learning and make homework more enjoyable and manageable. This is also useful for students whose parents are busy with work or lack the relevant knowledge to help with their questions.
Each session takes place between the student and a mentor through a live chat interface. Contrary to the common belief that online learning is far from interactive, Instant Homework Help is tailored to provide a personalised form of learning (in terms of pace of teaching/area of focus according to the student’s needs). Students can ask specific questions they have encountered themselves rather than relying solely on worked examples and solutions. They can also ask questions related to concepts they are currently learning in school so as to have a better grasp and solidify their understanding of the various topics within the required syllabus.
There is no lack of interaction as our mentors are providing a guided approach to solving a question, ensuring that the student has fully understood the current step before moving on to the subsequent step and eventually ending the session once they have fully clarified the student’s doubts. During the session itself, students are able to raise any doubts and seek further clarification on issues pertaining to the submitted question such that they will have a full understanding on how to solve the question at the end of the session (rather than simply have the answer).
Our mentors are carefully selected through a stringent and thorough process. All applicants have to undergo background checks that involve phone interviews and verification of educational qualifications. They are also required to sit for various proficiency tests to test their content knowledge before the application can proceed and be approved. This is to ensure that they possess a strong understanding in the subjects applied for as well as the relevant (and current) MOE syllabuses.
Parents can also rest assured that all chat sessions are monitored daily by our team. Sessions during which mentors have not responded accurately and adequately to the questions submitted will be forfeited. Inactive mentors and those who have displayed repeated incompetence will eventually have their accounts terminated. Likewise, mentors who are more active and have received higher ratings from students will be prioritised to receive incoming questions so as to maintain the effectiveness and quality of the platform.
What are our students and parents saying?
Asking questions remains an integral aspect of learning as it helps to promote curiosity and keeps a student engaged in the pursuit of answers and knowledge. Suffice to say, we are heartened by the feedback, comments and the testimonials we have received on how the Instant Homework Help feature has helped to enhance learning.
For more information on the Instant Homework Help feature, please visit our Frequently Asked Questions (FAQs) page here.
Let us be part of your child’s education journey today! Do call us at 63415516 or email us at firstname.lastname@example.org if you have any questions.